Customer Service Representative Jobs in USA| Best Career at American Airlines, Inc. | Get this Job in Just some Finger tips, Grab this Opportunity. World’s Reputed Company Posted Huge New Vacancy, So Don’t Waste your valuable time you just need to Apply this Post. Introducing Most Amazing Job Portal in the world, where you find Best Job that you wants. Interact Job Provider Direct or through HR. Fastest Way to find Latest Vacancy Everyday. New job openings online.
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you’ll love this job
The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner.
What You’ll Do
- Promotes and sells air travel to the traveling public or freight forwarders.
- Provides assistance with passenger check-in and cargo acceptance.
- Interprets government rules and requirements for domestic and international travel or cargo shipments.
- Meets and dispatches aircraft within established times.
- Provides assistance to distressed passengers and customers.
- Protects company property and revenue.
- Provides for safe travel.
- Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks.
- Uses organizational skills to perform multiple tasks within a limited time period.
- Is self-motivated and requires minimal supervision.
- Responds and assists during security and emergency situations.
- Follows internal/external policies and procedures.
- May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers.
- May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions.
- Depending on airport location this position may work in various weather conditions.
- Due to flight operations Customer Service Agents work shifts that include irregular and/or extended hours, weekends and holidays.
Click to see what it’s like to be part of the Customer Service team!
All you’ll need for success
Minimum Qualifications- Education & Prior Job Experience
- High school diploma or GED or international equivalent
- Bilingual language skills required in some locations
- Applicable valid driver’s license as required by local authorities
- Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
- Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
- Must be authorized to work in the U.S.
Preferred Qualifications- Education & Prior Job Experience
- Working knowledge of Sabre or any other Passenger Service System
- Previous face to face Customer Service experience
- Working in a fast pace environment
What You’ll Get
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
- Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
Customer Service Representative Jobs in USA All Information’s
Company Name: American Airlines, Inc.
Company Quick info: American Airlines, Inc. is a major American airline headquartered in Fort Worth, Texas, within the Dallas–Fort Worth metroplex. It is the world’s largest airline when measured by fleet size, scheduled passengers carried, and revenue passenger mile.
-Others Key Description-
- Experience: Fresher or Experienced candidate also can apply.
- Language: Verbal and Written communication in English and Local languages will be an added advantage.
- Who Apply: Fresher and Experienced both can apply.
- What Skills You Required for getting a job: Positive attitude, Being calm and cheerful when things go wrong, Communication, You can listen and say information clearly when you speak or write, Teamwork, Self-management, Willingness to learn, Thinking skills (problem solving and decision making).
- how is life at Company: Very energetic ecosystem.
22 Smart Ways to Prepare For a New Job :
- Research the industry and company.
- Clarify your “selling points” and the reasons you want the job.
- Anticipate the interviewer’s concerns and reservations.
- Be ready for “behavior-based” interviews”.
- Send thank-you notes.
- Thank everybody.
- Don’t give up!
- Learn the technology.
- Score a success in the first five minutes.
- Write up your game plan.
- Get on the same side as the interviewer.
- Be assertive and take responsibility for the interview.
- Be authentic.
- Be ready to handle illegal and inappropriate questions.
- Make your selling points clear.
- Give yourself some transition time.
- Think positive.
- Close on a positive note.
- Bring a copy of your resume to every interview.
- Don’t worry about sounding “canned”.
- Make the most of the “Tell me about yourself” question.
- Speak the right body language.
<< Watch Full Video For More info >>
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Other Jobs Find Here : https://jobs.aa.com/
Company Jobs Pros and Cons:
In large companies everyone can specialize. You can become an expert in some very specific subject. In large companies there is funding to do large tasks that require large amounts of capital. In small companies you can learn a whole array of things and try out many different tasks. You can be the first line desk phone greeter, and the marketing materials coordinator, the art director, and the person who builds and maintains the web site, if those are things you want to do and they need someone to raise their hand and say “I’ll give it a try”. In small companies there can be more of a family feeling where everyone pitches in to handle whatever is the priority today. It’s the classic small fish in a big pond vs big fish in a small pond comparison.
Pros-
- Big company benefits.
- There is a hierarchy of administration.
- They are generally established.
- Many fringe benefits and promotion options might be available.
- Successful operations are in abundance.
- If you fail in one field, chances are that you could be tried in another.
- You make many friends.
Cons:
- You are not personally known to the board of directors.
- Very little room for errors or mistakes.
- They follow strict discipline.
- You may be moved around by the administration as they require or see fit.
- You might not be included in the decision making.
- Some companies have a zero tolerance policy for repeat offenders.
- There are nearly always impossible deadlines to meet.
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