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The Delivery Operations team ensures that Tesla continues to deliver the best possible customer and employee experience through the development of tools and processes that empower customers to self-serve and employees to operate efficiently in all scenarios.
The Project Manager, Delivery Systems supports the North America Sales & Delivery Operations group. This team ensures that the rapidly expanding sales and delivery organization is scaling efficiently and supports the entire North America market. This dynamic role interprets the needs of the business, identifies optimal solutions to solve for these needs and then partners with our product teams to build the solutions.
You exercise creative problem solving, identifying and resolving system bugs, managing escalations resulting from systemic breakdowns, and develop robust long-term solutions that drive our rapidly scaling delivery organization.
In this role you have a unique opportunity to be a steward for the NA Delivery organization and build relationships to benefit the growth of the business.
Responsibilities
- Develop improved delivery tools and own roadmap timelines
- Perform physical process reviews and time studies, host user interviews and feedback sessions
- Stakeholder alignment reviews with business partners, market leaders, product managers and global partners
- Fierce advocate for NA business needs with a keen eye on process simplification
- Project requirements grooming, ticket creation, stage testing and post release testing
- Draft and release project update and release notes, ensuring field has clear information
- Act as the main point of contact for the field on delivery systems questions and concerns
Requirements
- 2+ years relevant experience in project management (or) 2+ years’ experience in a Tesla customer-facing role
- Bachelor’s degree in a relevant field of study is required, Master’s degree is a plus or equivalent experience
- Experience coordinating multiple projects in fast-paced environments with cross-functional teams
- Highly energetic personality, with a flexible attitude towards critical tasks
- Rigorous, detail-oriented, critical thinker who is performance-driven
- Hardworking; willing to go way above and beyond in rapidly changing and ambiguous environments
- Great problem-solving skills, and strong ability to take initiative and be proactive
- Ability to execute in stressful and time critical circumstances
- Advanced user of MS Excel with proficiency in Outlook, PowerPoint and Word
- JIRA, Confluence and Data Analytics experience preferred
Employee Benefits
As a full time Tesla employee you will receive full benefits from day 1 for you and your dependents.
Kaiser and UnitedHealthcare PPO and HSA plans (including infertility coverage)
3 medical plan choices with $0 paycheck contribution
Vision & dental plans (including orthodontic coverage)
Company paid Life, AD&D, short-term and long-term disability
401(k), Employee Stock Purchase Plans, And Other Financial Benefits
Employee Assistance Program, Paid Time Off, and Paid Holidays
Back-up childcare and employee discounts
Project Manager Jobs in USA All Information’s
Company Name: Tesla, Inc.
Company Quick info: Tesla, Inc. is an American electric vehicle and clean energy company based in Austin, Texas, United States. Tesla designs and manufactures electric cars, battery energy storage from home to grid-scale, solar panels and solar roof tiles, and related products and services.
-Others Key Description-
- Experience: Fresher or Experienced candidate also can apply.
- Language: Verbal and Written communication in English and Local languages will be an added advantage.
- Who Apply: Fresher and Experienced both can apply.
- What Skills You Required for getting a job: Positive attitude, Being calm and cheerful when things go wrong, Communication, You can listen and say information clearly when you speak or write, Teamwork, Self-management, Willingness to learn, Thinking skills (problem solving and decision making).
- how is life at Company: Very energetic ecosystem.
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Company Jobs Pros and Cons:
In large companies everyone can specialize. You can become an expert in some very specific subject. In large companies there is funding to do large tasks that require large amounts of capital. In small companies you can learn a whole array of things and try out many different tasks. You can be the first line desk phone greeter, and the marketing materials coordinator, the art director, and the person who builds and maintains the web site, if those are things you want to do and they need someone to raise their hand and say “I’ll give it a try”. In small companies there can be more of a family feeling where everyone pitches in to handle whatever is the priority today. It’s the classic small fish in a big pond vs big fish in a small pond comparison.
Pros-
- Big company benefits.
- There is a hierarchy of administration.
- They are generally established.
- Many fringe benefits and promotion options might be available.
- Successful operations are in abundance.
- If you fail in one field, chances are that you could be tried in another.
- You make many friends.
Cons:
- You are not personally known to the board of directors.
- Very little room for errors or mistakes.
- They follow strict discipline.
- You may be moved around by the administration as they require or see fit.
- You might not be included in the decision making.
- Some companies have a zero tolerance policy for repeat offenders.
- There are nearly always impossible deadlines to meet.
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